About Us

Who We Are

For over half a century Queensland Council of Social Service Inc (QCOSS) has promoted social justice in our society. Our statewide membership, of over 650, supports our work toward a fair, inclusive and sustainable Queensland.

We exist to:

  • Provide a voice for and with Queenslanders affected by poverty and inequality
  • Lead on issues of significance to the social, health and community sectors state-wide; and
  • Contribute to a national voice on these issues through membership of the nation-wide network of state and territory councils and the Australian Council of Social Service (ACOSS)

Read more about who we are and how we work:

Our Values

QCOSS shares the values outlined in the Queensland Community Services Sector Charter.

We value:

  • Human rights: we uphold and advance the fundamental rights of people in Queensland
  • Individual and community wellbeing: we are committed to advancing the wellbeing of individuals, communities and our society as a whole
  • Diversity: we embrace all forms of diversity, including cultural and linguistic diversity
  • Aboriginal and Torres Strait Islander self-determination: we stand for self-determination and an end to disadvantage for Aboriginal and Torres Strait Islander peoples
  • Cooperation and participation: we foster active participation by our members and communities, and cooperation within and beyond our sector
  • Excellence: we value the commitment, knowledge and skills of our workers and volunteers, and strive for excellence in our organisation and our sector
  • Independence: we affirm the importance of our autonomy from government, commercial interests and political parties

Our Plans

QCOSS works within a three-year strategic cycle, with annual operational plans guiding our work and annual reports reflecing on our achievements:

Advertise with QCOSS

There are many opportunities to advertise with us. QCOSS e-news reaches over 1,000 mailboxes every week, our FQ magazine is sent across the state every quarter, we have a well-visited website, and we hold a conference every year. Download our current advertising rates - or contact us advertise@qcoss.org.au

Feedback, Compliments and Complaints

We value feedback from our members and from interested members of the community. Feedback can be provided by contacting QCOSS directly or via our online feedback form.

Section Three of the QCOSS Member and Stakeholder Manual outlines our policies and procedures relating to our members and stakeholders

Of course we recognise that from time to time people may wish to complain to us about a range of issues.  Our complaints process allows us to collect and analyse information as a further way for us to improve our services. Download our Complaints Guide, and Complaints Handling Policy.

Join QCOSS

By Joining QCOSS, individuals and organisations are helping to build a fairer Queensland. Members contribute to QCOSS’s advocacy work as well as inform, support and strengthen sector development projects. QCOSS Members also receive a variety of member benefits. Find out more...