‘Working with Cultural Diversity’

MDA Training
Wednesday, April 3, 2019 - 9:30am to 4:00pm
$250 Per Person - Discounts availbable for Students and Groups
Brisbane Multicultural Centre, Rooms 1 & 2 (downstairs) 28 Dibley Street
4 101
This one day training package is designed to provide attendees with ready to apply skills in both the work and personal environment. We draw upon real life experiences and examples to provide out of the box thinking, You are invited to think about different perspectives and life experiences through activities and through understanding of different theories on topics such as culture, language and communication. Our last Cultural Diversity training was well received and this is what people had to say: “Amazing session, heavily engaged every moment. Kudos to the facilitators your delivery was fantastic”. “The course is excellent, high recommendation for all workers in all workplaces”. “Excellent practical training”.

According to the 2016 Census:

Nearly one half (49%) of all Australians had either been born overseas or one or both parents had been born overseas.

In Queensland, 26.10% of both parents had been born overseas

13.5% speak a language other than English

Being aware of cultural differences is crucial for delivering services to and working with people from culturally and linguistically diverse (CALD) backgrounds. Our training delivers understanding and ready-to-apply strategies and skills to help achieve successful engagement.

This program addresses workplace challenges including:

  • Understand Cultural Diversity in Queensland
  • Understand the challenges of settlement
  • Understand Culture and its impact on communication
  • Apply skills needed in Cross Cultural Communication
  • Develop skills needed to manage Cultural Diversity

Who should attend?

This program is tailored for government and community sector organisations, and is suitable for:

  • Any service provider whose work brings them into contact with customers or clients from a multicultural background
  • Professionals and volunteers seeking to enhance their cultural competency when engaging with people from a multicultural background.
  • Government employees providing services including transport, education, training, family support, employment, community support, disabilities, health, seniors, youth, environment, emergency services, housing, business, industry, recreation, sports and arts


The following group discounts are also available. 

  • Early Bird discount: 20% available until 1 November
  • Student Discount: 20%
  • 3 to 5 participants per organisation: 15% discount
  • 6 to 10 participants per organisation: 20% discount

Please contact us for a discount codethat you can apply during the checkout process.

Call us on 0432 569 720 or 07 3337 5400 or Contact us