Family Wellbeing Practitioner – Yeaca Dhargo Indigenous Family Wellbeing Service

Employer: Kurbingui Youth and Family Development Ltd

Region: Brisbane

Closing Date: 23 July 2021

Job Description:

Please note that, in accordance with s25 of the Anti-discrimination Act 1991 (Qld), it is a genuine occupational requirement that this position is filled by an Aboriginal or Torres Strait Islander person.

  • Make a difference supporting vulnerable families experiencing difficulties
  • Zillmere and outreach locations, onsite parking, on the train line, salary sacrifice options
  • NFP Aboriginal community-controlled – community service organisation

Are you looking for a job with meaning; one that connects your personal values with an organisation that supports the most vulnerable and disadvantaged people in our community? Help to make a difference by providing professional case management & case work to Aboriginal & Torres Strait Islander children, young people & families.

Do you want to make a difference?

Kurbingui Youth Development Ltd (Kurbingui) is a not-for-profit community service organisation that supports around 13,600 Aboriginal and Torres Strait Islander people – approximately seven percent of Queensland’s Aboriginal and Torres Strait Islander population – living in the greater Brisbane, Moreton Bay and South East Regions. Kurbingui has a solid footprint throughout these regions, which began in 2001 with the delivery of various community services covering area such as employment and training, family support, domestic and family violence, alcohol and substance abuse, cultural education and engagement programs, education support for families and children from preschool to tertiary, recreation and sports, early years, youth, women’s and men’s programs and cultural group activities, and health and nutrition.

Yeaca Dhargo Family Wellbeing Service – Brisbane North

The service model is centred around the Family Led Decision Making (FLDM) Framework which focuses on the family’s story, knowledge, expertise and vision to develop a single case plan. Our team comprises staff with expertise across mental health, domestic and family violence, group engagement, FLDM, child protection and early childhood to allow the broad range of family needs to be addressed and supported.

The service response centres on a genuine family-led decision-making process involving family, Elders and community (where appropriate) to set the path for positive outcomes. The model appropriately steps families up or down through levels of intervention across the continuum of tertiary to universal family support and acknowledges the important role of community Elders and other support services to nurture and heal families. The service will utilise strong existing partnerships and referral pathways with services and support networks across the catchment.

The Role

The primary purpose of the Family Wellbeing Practitioner is to provide quality culturally appropriate professional case management and casework to Aboriginal & Torres Strait Islander children, young people and families who are accessing the service. This is achieved through offering support, facilitating practical intervention and prevention techniques and strategies from a cultural strength-based and family-led decision-making approach that enhances an individual’s capacity and empowers families to sustain positive changes with their parenting and overall relationships.

To be successful in the role, you will have:

  • Qualifications and/or equal professional experience in psychology, social work, community services, youth work, early childhood with a focus on child protection
  • First Aid and CPR
  • Current Drivers Licence (QLD)
  • Ability to obtain positive notice in the Working with Children Check (Blue Card), undergo and police check and any other legislatively required personal history screening as required
  • Ability to develop and demonstrate constructive working relationships with Aboriginal and Torres Strait Islander children, young people, parents and families as well as other community members
  • Ability to liaise and work collaboratively with relevant Government and non-Government organisations
  • Sound knowledge of child development and an understanding of developmental milestones including cultural development
  • Sound knowledge of the community service sector-specific and suitable to Aboriginal & Torres Strait Islander families
  • Demonstrated knowledge, skills and experience in relationship-based therapeutic family support
  • Demonstrated ability to effectively plan, organise and coordinate own workload with colleagues within the service
  • Demonstrated ability to develop and implement case plans
  • Demonstrated ability to provide information, referral pathways and advice to families specific to their circumstances that is sound, accountable and accepted
  • Demonstrated knowledge of culturally appropriate strength-based approach within a family support context
  • Effective communication skills – written, verbal and interpersonal
  • Demonstrated competence in use of business technology, internet and desktop applications. For example, MS Outlook, Word, Excel spreadsheets and database packages

Selection Criteria:

  1. Knowledge and understanding of Aboriginal and Torres Strait Islander societies and their cultures, and a general understanding of the issues that are affecting Aboriginal and Torres Strait Islander people in contemporary Australian society.
  2. Highly developed interpersonal, written, and verbal communication, consultation, negotiation and liaison skills (especially in relation to Indigenous families and communities) including the ability to communicate sensitively and effectively with Aboriginal and Torres Strait Islander people.
  3. Demonstrated experience in working effectively with families, children and external sources/agencies.
  4. Demonstrated ability to work effectively as part of a team in the delivery and support of early intervention.
  5. Demonstrated high level, or ability to acquire, understanding of child protection in Queensland including the significance of the Aboriginal and Torres Strait Islander Child Placement Principles, relevant legislation, policies and practices in relation to the role of Support Workers.
  6. Demonstrated time management skills, with the ability to balance and prioritise various client engagement, administrative and reporting requirements including the use of various databases.
  7. Willing and able to work within a culturally competent context and Kurbingui Youth Development’s mission, vision and values.
  8. Additionally, please outline your exposure, expertise and/or skills in EACH of the following areas (in any industry):
    • mental health
    • domestic and family violence
    • group engagement
    • FLDM (family-led decision-making)
    • child protection
    • early childhood
    • youth justice

Based in Zillmere, we offer a competitive remuneration package in line with the ‘Fisher’ & ‘316 Regulation’ pay scale and other conditions in line with the Social, Community, Home Care and
Disability Services Industry Award 2010.

Address your application to Dean Cotter, Program Manager – Yeaca Dhargo Family Wellbeing, Kurbingui Youth Development. Applications must include a resume and a two to three-page cover
letter that includes a response to the Key Selection Criteria as listed above and/or can be located in the position description. Applications that do not include a cover letter with the responses to the Key Selection Criteria will not be accepted. To request a copy of the position  description please email Joedie Clark on [email protected]

Employment is conditional upon maintaining a clear personal history screening checks prior to and throughout employment.

Applications will be screened ongoing and only successful applicants will be contacted. Interviews will be held as soon as possible. 


Address: 425 Zillmere Road
Suburb: Zillmere
Postcode: 4034


Name: Dean Cotter