Intake Advocate

Employer: ADA Australia

Region: Brisbane

Closing Date: 9 February 2023

Job Description:

2 x Intake Advocates – Brisbane

Full-time/part-time positions commencing in January 2023


ADA Australia is a state-wide, not-for-profit, independent, community-based advocacy and education service, supporting and improving the wellbeing of older people and people with disability. ADA Australia has 9 offices throughout Queensland, with its head office located in Brisbane Geebung.

ADA Australia is seeking applications for 2 Intake Advocates with either full-time or part-time options available.   These positions are classified as a SACS level 5.1 position under the Social, Community, Home Care and Disability Services Industry Award 2010. These positions commence as soon as possible.

An Intake Advocate is the first stage contact clients have with ADA Australia through our state-wide telephone number. The purpose of the Intake Advocate position is to provide information and support to ADA Australia clients and to ensure that clients are sufficiently informed to empower them to make their own choices and have their rights and interests respected. 

A recent staff engagement survey reported 97% of our staff voted ADA Australia as a truly great place to work.  We believe that every employee brings a unique perspective, opinion and life skills that not only serves as a foundation for the work we undertake, but truly help form the way we conduct our business.  ADA Australia offers a flexible, family friendly and inclusive workplace, where diversity is celebrated, and our workplace culture is built on respect, dignity and fairness.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, the LGBTIQ+ community and people from culturally and linguistically diverse backgrounds.

We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment wherever possible by offering reasonable adjustments including adjustments in our recruitment, selection and appointment processes.  Applicants with disability who require adjustments in the recruitment process, or alternative methods of communication, can contact our Human Resource Department.

For a copy of the position description and comprehensive application package, or for further information regarding ADA Australia, please see our  website, or contact Natalie Hall, Senior Human Resource Management Officer on (07) 3637 6000 or email [email protected]. Please note that applicants are required to submit their resume, application form, and a response to the key selection criteria as outlined in the Position Description (maximum of 2 pages).

Applications close: 5pm Monday 9 January 2023 (early submission of application is strongly encouraged, as interviews may commence prior to the closing date) 


Address: 121 Copperfield Street
Suburb: Geebung
Postcode: 4034


Name: Natalie Hall

Position Description:

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