Manager Organisational Support

Employer: Queensland Shelter

Region: Brisbane

Closing Date: 6 December 2019

Job Description:

This role is focussed on leading and delivering organisational support services inclusive of information technology, administration, finance, planning, human resource management, systems and records, policies and procedures, governance support, monitoring/coordinating responses for risk management and organisational reporting.

The key purpose of the role is to enable Q Shelter to be a strong and effective organisation underpinned by structures, systems, policies, procedures and plans.

Success in this role will involve flexibility and initiative combined with a deep understanding of Q Shelter’s core role. This role will ensure support for Q Shelter’s effectiveness and efficiency. As a member of the Executive Management Team the candidate will be able to flourish in a dynamic environment, a growing business and manage varied demands and priorities with a high level of accountability and creativity.

Applicants need to address the following key criteria in a two-page submission with a current CV including two recent referees. Please send applications to [email protected] and applications close at 2.00pm on Friday, 6 December 2019. For a full position description please email


Finance, business strength and governance

  • Proven track record in overseeing and managing budget development and monitoring, financial reporting and accountability.
  • Proven track record in developing and implementing policies and procedures that support sound financial administration and organisational strength.
  • Proven track record in business development activities such as tender-writing and development of proposals for innovative new ideas.
  • Understanding and experience of providing governance support and accountability reports.


  • Demonstrated experience and success in supervision of a small and diverse team and the capability to contribute to HR management across the organisation.
  • Proven leadership qualities and capacity to be self-directed and manage complex and competing demands and deadlines.

Communication, engagement and collaboration

  • Proven excellence in all interpersonal, written and verbal communication and in collaboration.

Sector capacity

  • Capacity to gain understanding of the housing and homelessness sector and a commitment to the vision and purpose of Q Shelter.


Address: 515 Wickham Terrace
Suburb: Spring Hill
Postcode: 4004


Name: Fiona Caniglia