Paralegal / Law Graduate

Employer: Queensland Advocacy for Inclusion

Region: Brisbane

Closing Date: 23 May 2022

Job Description:

Are you highly organised, motivated and passionate about helping others? QAI is seeking an experienced paralegal or law graduate to join our team.  This position is a 12 month contract, with the hours negotiable and may be filled on either a full-time or part-time basis. This position falls under the Social, Community, Home Care & Disability Services Industry Award 2010 (SCHDS Award) and will be paid at Level 4 with Pay Point commensurate with experience.

The Paralegal will provide support to QAI’s Advocacy Practices and administration team, under the supervision of the Principal Solicitors. The Paralegal will provide a high standard of information, referral and assessment to clients and organisations contacting QAI and is responsible for undertaking a wide range of client and administrative support duties, in line with the changing strategic and operational requirements of the organisation to deliver quality services to our community.

Key Responsibilities

·    Accept referrals from relevant stakeholders and take bookings for client advice appointments and/or for representation matters.

·    Manage the QAI’s solicitors’ and advocates’ calendars, including booking client advice appointments and representation matters.

·    Open client files, including performing intake and taking initial client instructions, entry into the client management database, preparation of hard copy and electronic files and opening file correspondence.

·    Provide support to QAI’s solicitors’ and advocates for various matters including assisting with follow up with relevant stakeholders, tribunals, courts and clients as required.

·    Assists QAI’s pro bono volunteer solicitor matters as directed, including preparing briefs and liaising with clients and relevant stakeholders.

·    Close client files, including liaising with the client post advice or representation and preparation of closing file letter and completing close file procedures to finalise client matters.

·    Provision of information and referral in relation to enquiries for assistance.

·    Answering telephones and emails and assisting with client intake across QAI’s Advocacy Practices.

·    Perform relevant aspects of legal and practical research as required.

·    Preparation of submissions, court documents and legal correspondence under the supervision of the Principal Solicitors and QAI solicitors and/or advocates.

·    At times, providing extended assistance to clients within the scope of QAI’s Advocacy Practices.

Essential Selection Criteria

·       Experience as a paralegal, or experience in office administration in a legal environment;

·       Strong computer competency and proficient in the use of Microsoft office including, word, excel and outlook;

·      Attention to detail and highly developed organisational skills to identify priorities, manage workload, and maintain records within a busy community legal service; and

·    Excellent interpersonal & verbal communication skills including the ability to communicate sensitively with  clients and other people from diverse backgrounds.

Why Work for QAI

We are an equal opportunity employer with a strong commitment to diversity and inclusion within our workplace and were the first organisation to opt-in to being bound by the Queensland Human Rights Act (2019). We encourage Aboriginal and Torres Strait Islander People and people with disability to apply.

We pride ourselves on fostering a friendly and supportive workplace culture as we take the well-being of our staff seriously. We often organise staff activities such as walks by the river or potluck lunches to create opportunities to connect with each other and take a break from our screens.

We also offer salary sacrificing options, a flexible work environment and portable long service leave, which is now standard across the sector.

A position description is attached.

To Apply

Please submit your resume and a cover letter addressing the Essential Selection Criteria to [email protected]. Please address any questions to Megan Pearce, COO on 07 3844 4200 or email [email protected] using the subject line: Paralegal/Law Graduate enquiry


Address: Level2, 43 Peel St
Suburb: South Brisbane
Postcode: 4101


Name: Megan Pearce

Position Description:

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