Projects Manager

Employer: Queenslanders with Disability Network Limited

Region: Brisbane

Closing Date: 5 May 2020

Job Description:

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  • Classification: Social, Community, Home Care and Disability Services Industry Award 2010 – Social and Community Services Employee, Level 7
  • Hours: Up to 38 hours per week (fixed term contract to 28 February 2022, with possibility of extension)
  • Total remuneration range: $97,000.80–$101,129.60 per year (pro rata where applicable), plus 9.5% Superannuation, with available salary sacrifice option
  • Location: Brisbane – inter/intrastate travel will be required


QDN is a member based representative body of over 2000 people with a disability and their supporters. Our vision is that people with disability are active and valued citizens of Queensland. Our mission is to empower people with disability to be fully included as citizens in the social and economic life of the community.

QDN’s work is centred around a strong state-wide network of people with disability across Queensland, to inform, connect, lead and influence change to deliver an inclusive Queensland community.


  • Promote and maintain active, vibrant networks that inform our work
  • Let people know about the lives of people with disability and how to best talk with us
  • Influence governments and others to bring about full and equal participation and citizenship
  • Grow an independently sustainable, effective and accountable organisation that reflects our values, vision and mission

QDN operates a state-wide Knowledge Network by and for people with disability and delivers information to members about issues that are important to people with disability, as well as gaining feedback from the network to inform QDN’s policy work.

Currently there are 20+ virtual and face-to-face peer support groups in local communities supporting and involving over 1,500 individuals with disability and their supporters.

The Knowledge Network also delivers engagement and consultancy services through ‘QDeNgage’ linking government, business, and providers to QDN Engagement Consultants who are people with lived experience. QDeNgage delivers training, co-design activities, speakers, and consumer representatives.

QDN also undertakes a range of strategic systemic advocacy and policy work to influence and bring about change to key issues important to people with disability.

The organisation also undertakes specific project work which is aligned to QDN’s mission, vision, and goals. Currently QDN is operating a range of projects which includes specifically the NDIS Targeted Outreach Project from 2020-2022. This is a new project and will undertake broad and targeted consumer and community engagement and outreach in communities across Queensland to focused on increasing the number of Queenslanders participating in the NDIS.


The Projects Manager position is responsible for managing and leading the delivery of QDN’s projects and securing new projects and covers:

  • current funded projects
  • new business opportunities, and
  • contributing to the strategic work and direction of the organisation.


The Projects Manager reports directly to the Chief Executive Officer.


The appointee will have responsibility for the overall delivery of QDN’s projects to meet contractual arrangements and outcomes within agreed budgets and performance levels, including managing the delivery of outcomes where projects are undertaken as part of a consortium. This will also include specifically the establishment and management of the new state-wide NDIS Targeted Outreach Project.

The person will ensure the timely achievement of deliverables, within agreed budgets and performance levels. The position will involve travel across Queensland and interstate.

They will have senior management responsibilities and will be fully accountable for the delivery of project outcomes and outputs, recognising when matters need to be referred to the CEO for resolution.

The appointee will work within the requirements of relevant legislation including the Queensland Human Rights Act, and QDN Quality System and demonstrate commitment to continuous improvement and contribute to internal and external auditing processes as required under ISO9000.


The roles and responsibilities of this position include:

  • project management and implementation across all phases of projects, including stakeholder engage­ment, communication including the timely achievement of deliverables, within agreed budgets and performance levels
  • engaging with people with disability, particularly people who are marginalised, experience additional vulnerabilities and a diverse range of government, community, voluntary and for-profit organisations, including community services peak bodies and local organisations under each peak body, and
  • delivery of associated project deliverables.


Fulfil the accountabilities of this role in accordance with human rights principles and QDN’s ethics, principles and values as reflected in the organisation’s strategic plan 2020-23.

  • Leading and managing the delivery and monitoring of QDN’s projects including planning, engagement, communications and risk management that deliver successful outcomes within scope and budget.
  • Pro-actively leading negotiations to deliver new funded projects that align with QDN’s Strategic Plan and its mission, vision and goals.
  • Successfully establishing and managing productive working relationships with Government, departments including contract managers, community and voluntary organisations and other key stakeholders and allies, including people with disability and their supporters.
  • Working with due consideration to the broader mission, strategic plan, work plans and priorities of QDN and individual team members.
  • Ongoing development and oversight of the format, content, processes and resources of project activities, outputs and outcomes.
  • Coordinating internal resources and leading teams of project staff and QDN members who have taken on formal roles within projects to deliver outcomes.
  • Responsibility for the recruitment, selection, employment, and orientation of project staff and volunteers and effectively manage project staff performance, ensuring the completion of probation and performance reviews, updating of position descriptions and duty statements.
  • Undertaking key responsibilities with regards to organisational reporting, meetings and other internal processes and compliance with relevant State and Commonwealth legislation and frameworks including QDN’s Quality Management System, NDIS Quality and Safeguards and Queensland Human Rights Act.
  • Other duties as directed by the CEO.


The essential knowledge, skills, and attributes of the appointee include:

  1. High level of knowledge and awareness of the disability and human services sector and relevant Commonwealth and State legislation related to people with a disability
  2. Demonstrated experience in securing and leading funded projects and successful engagement with people with disability including those who experience additional social disadvantage and marginalisation.
  3. High level knowledge and skills in effective consumer and community engagement and place-based approaches, including a focus on identifying and developing local peer leaders with disability.
  4. Demonstrated ability to engage and maintain strong networks and partnerships with key stakeholders including Government, community, mainstream and voluntary organisations.
  5. Demonstrated high level communication, interpersonal and negotiation skills and high standard of written reporting.
  6. Demonstrated leadership of people and projects and capacity to lead in a complex and changing environment, and ability to manage a range of projects with competing demands within limited timeframes.
  7. Demonstrated high level of research and analytical skills.


Qualifications and relevant experience in the areas of disability, human services and/or social sciences.

The position is for a fixed term to 28 February 2022 with a possibility of extension. It is based in Brisbane, however travel intrastate and interstate will be required.

QDN operates under the Social, Community, Home Care and Disability Services Industry Award 2010 and the position is paid as a Social and Community Services Employee, Level 7 for a work week of up to 38 hours.

The total remuneration is $97,000.80–$101,129.60 p.a. (pro rata where applicable), plus 9.5% superannuation – the actual pay point will depend on the successful applicant’s experience and qualifications. Salary Packaging is available.


The appointee must have the ability to gain a cleared National Police History Check and possess a current Queensland Driver’s Licence.

The appointee must ensure that they hold and keep current the required registration to perform in the role (e.g. yellow or blue card, AHPRA, driver’s licence) and advise QDN of any change in circumstances that may impact on the continuation of their registration or licence.


A probation period of three months applies. The CEO will provide performance feedback at three months, as part of the process of probationary review. Performance appraisal will apply as per QDN Quality Management System.



To apply for the position of Projects Manager, you will need to submit:

  1. A cover letter
  2. A short statement of no more than three pages which addresses each of the seven selection criteria
  3. Your current Curriculum Vitae or resume including the names and contact details of two referees who have a thorough knowledge of your work performance. These will be contacted only following your expressed permission.

Applications must be submitted before 8:00am on Tuesday, 5 May 2020, by email to [email protected], using the subject line: Projects Manager application via QCOSS.


Please refer to our website for an overview of the services QDN provides.

If you would like to have a confidential discussion, please contact Paige Armstrong on 07 3252 8566 or [email protected].


Address: Ground Floor, 338 Turbot Street
Suburb: Spring Hill
Postcode: 4000


Name: Paige Armstrong