Employer: Encircle Ltd

Region: Moreton Bay

Closing Date: 30 June 2020

Job Description:

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This position is to provide receptionist support at the Pine Rivers Neighbourhood Centre.

The Receptionist will undertake the following duties:

General Responsibilities

·        Provide a welcoming and efficient reception service.

·        Data capturing for the Neighbourhood centre

·        Work effectively as a collaborative team member.

·        General administrative tasks and correspondence/emails for services

 This role supports a volunteer team of greeters, telephone reception, admin and intake and response in collaboration with the Corporate Services Team.

 Frontline responsibilities

  • Develop and maintain knowledge of programs offered at the Pine Rivers Neighbourhood Centre reception and administrative processes and resources.
  • Monitor and manage correspondence and emails at reception.
  • Answer the telephone and make appointments for the services.
  • Be the first point of contact at reception and attend to general enquiries about the services provided.
  • Maintain Reception Log
  •  Assist with the organisation of the services meetings, events and training.
  • Confirm appointments with internal and outreach services


Administration responsibilities.

  • Ensure supplies are maintained at Lawnton site e.g. stationery, tea, coffee.
  • Ensure Lawnton site is clean, safe, well stocked and well presented.
  • Ensure Encircles Fleet is serviced and maintained
  • Maintain volunteer Roster
  • Preparing and collating client feedback surveys

Additional office administrative work as requested.


Address: 865 Gympie Road
Suburb: lawnton
Postcode: 4501


Name: Lisa Nelson

Position Description: