Receptionist – QCOSS

Employer: Encircle Ltd

Region: Moreton Bay

Closing Date: 30 June 2020

Job Description:

This position is to provide receptionist support at the Pine Rivers Neighbourhood Centre.

The Receptionist will undertake the following duties:

General Responsibilities

· Provide a welcoming and efficient reception service.

· Data capturing for the Neighbourhood centre

· Work effectively as a collaborative team member.

· General administrative tasks and correspondence/emails for services

This role supports a volunteer team of greeters, telephone reception, admin and intake and response in collaboration with the Corporate Services Team.

Frontline responsibilities

Develop and maintain knowledge of programs offered at the Pine Rivers Neighbourhood Centre reception and administrative processes and resources.
Monitor and manage correspondence and emails at reception.
Answer the telephone and make appointments for the services.
Be the first point of contact at reception and attend to general enquiries about the services provided.
Maintain Reception Log
Assist with the organisation of the services meetings, events and training.
Confirm appointments with internal and outreach services