Cost of living

Much of QCOSS' work involves advocating on behalf of Queenslanders from low income households and investigating and highlighting the rising cost of living they face. Our specific work in this area includes energy, water, transport and our new series of cost of living reports.

Water factsheets
Published: Mar 2015
QCOSS has developed some water factsheets to help those who are facing difficulties paying their water bills. The factsheets include information on what concessions and assistance are available, what to do if you can’t pay a water bill and information for tenants.
Energy factsheets
Published: Mar 2015
QCOSS has developed a number of factsheets to help those who are facing difficulties paying their energy bills or who need information on how to reduce their energy costs. The factsheets include tips on saving energy, what concessions and assistance are available and what to do if you can’t pay an energy bill.
QCOSS Energy Savvy Families program champions
Published: Sep 2018
QCOSS Energy Savvy champions are on hand to answer questions about the Energy Savvy Families program.
Media Release Senators gamble with people of Hinkler
Published: Sep 2018
The Australian Senate today took a gamble, passing law to introduce the cashless debit card onto the Fraser Coast in Queensland. QCOSS strongly opposes any moves to expand Cashless Debit Card trials, but the Australian Government has continued to ignore evidence and community perspectives in pressing ahead with the expansion of the trial.
Media Release Time to step up and say NO - cashless debit card has not passed
Published: Aug 2018
With the bill to introduce the cashless debit card to Hinkler not being passed in the Senate yesterday, we must continue the fight to stop this bill. QCOSS, with many locals, stands strongly against the introduction of the cashless debit card. It is fundamentally flawed to address complex health and social issues through changes to the welfare system.
Submission Taking its toll QCOSS submission to the parliamentary inquiry into the operations of toll roads in Queensland
Published: Aug 2018
QCOSS undertakes advocacy and develops policy on how to support people out of poverty and disadvantage. Our aim is that everyone can function in society without financial stress and that access to essential services is achieved regardless of income. QCOSS is making a submission to this tolling inquiry to ensure that the voice of low-income and vulnerable road-users is heard and taken into consideration.
Media Release Lights are dimming for the energy market
Published: Jul 2018
Queensland Council of Social Service (QCOSS) says the recommendations in today’s report by the Australian Competition and Consumer Commission (ACCC) on electricity supply and prices is a triumph for consumers. “We know the energy market is not working for consumers – particularly for those on low incomes or experiencing vulnerability”, said QCOSS CEO Mark Henley. “It is great to see this message repeated so strongly in this report.
Submission Submission to the Queensland Competition Authority about Guaranteed Service Level
Published: May 2018
Guaranteed Service Levels (GSL) recognise the essential nature of energy to Queensland households. QCOSS has recently been working with the Woorabinda community on energy affordability and providing energy literacy workshops. Through this engagement QCOSS heard about some outages that significantly impacted on this community. Under the current GSL, the people affected by this outage were not eligible for a payment, despite being without power for almost 24 hours. If this had happened in the Brisbane CBD, a payment would have been triggered after just eight hours.
Submission Submission to Queensland Competition Authority (QCA) Draft Determination
Published: Apr 2018
This submission focuses on issues of most concern to vulnerable customers and in particular we are keen to ensure that regional electricity prices are set in a fair and transparent manner.
QCOSS Submission to the National Energy Guarantee Draft Design Consultation Paper
Published: Apr 2018
QCOSS recently wrote a submission about the National Energy Guarantee outlining concern over the ability of the federal government’s chosen plan to meet its objectives.

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