Cost of living

Much of QCOSS' work involves advocating on behalf of Queenslanders from low income households and investigating and highlighting the rising cost of living they face. Our specific work in this area includes energy, water, transport and our new series of cost of living reports.

Report QCOSS Report: Community Energy in Queensland - Renewable energy opportunities for low-income households, renters and the broader community
Published: Aug 2018
This report makes findings and recommendations based on our examination of community energy approaches in Australia, with a view to identify models and features that offer the best opportunity to promote social and economic inclusion for low income and vulnerable customers in the transition to renewable energy.
Media Release Lights are dimming for the energy market
Published: Jul 2018
Queensland Council of Social Service (QCOSS) says the recommendations in today’s report by the Australian Competition and Consumer Commission (ACCC) on electricity supply and prices is a triumph for consumers. “We know the energy market is not working for consumers – particularly for those on low incomes or experiencing vulnerability”, said QCOSS CEO Mark Henley. “It is great to see this message repeated so strongly in this report.
Submission Submission to the Queensland Competition Authority about Guaranteed Service Level
Published: May 2018
Guaranteed Service Levels (GSL) recognise the essential nature of energy to Queensland households. QCOSS has recently been working with the Woorabinda community on energy affordability and providing energy literacy workshops. Through this engagement QCOSS heard about some outages that significantly impacted on this community. Under the current GSL, the people affected by this outage were not eligible for a payment, despite being without power for almost 24 hours. If this had happened in the Brisbane CBD, a payment would have been triggered after just eight hours.
Submission Submission to Queensland Competition Authority (QCA) Draft Determination
Published: Apr 2018
This submission focuses on issues of most concern to vulnerable customers and in particular we are keen to ensure that regional electricity prices are set in a fair and transparent manner.
QCOSS Submission to the National Energy Guarantee Draft Design Consultation Paper
Published: Apr 2018
QCOSS recently wrote a submission about the National Energy Guarantee outlining concern over the ability of the federal government’s chosen plan to meet its objectives.
Cost of Living webinar series - Changes to State Penalties Enforcement Registry (SPER)
Published: Dec 2017
As part of our Cost of Living webinar series, in December 2017 we held a webinar with the SPER Stakeholder Management team on Changes to State Penalties Enforcement Registry (SPER).
Media Release A light at the end of the tunnel
Published: Oct 2017
Media Release Housing costs force age pensioners into poverty
Published: Sep 2017
Queensland couples who rely on the age pension and rent in the private market are at the greatest risk of living in poverty compared to other seniors, according to the Queensland Council of Social Service's (QCOSS) latest Cost of Living Report.
Report QCOSS Cost of living and age pensioner households, Edition 5, Oct 2017
Published: Sep 2017
This report demonstrates that rent, rates, utility costs and motor vehicle expenses continue to have a significant impact on the capacity of age pensioners to afford a basic standard of living.