The National Disability Insurance Scheme (NDIS) has made a positive difference in the lives of more than 55,000 Queenslanders with disability. However, there are many more eligible Queenslanders who have not yet applied for the NDIS, particularly those in regional, rural and remote regions in Queensland, and for many people experiencing additional complex challenges such as homelessness, release from correctional facilities and juvenile justice. We also know that many Aboriginal and Torres Strait Islander people, people from Culturally and Linguistically diverse backgrounds and children in Special Schools are not accessing the NDIS.

The Targeted Outreach Project is specifically targeting people with disability who traditionally fall through the gaps in our service system, to help them access the NDIS. This program is a partnership between Queenslanders with Disability Network (QDN), Queensland Council of Social Service (QCOSS), Aged and Disability Advocacy Australia (ADA Australia) who host the Aboriginal and Torres Strait Islander Disability Network Queensland (ATSIDNQ), and the Queensland Government (funded through the Australian Government).

The program helps people with disability better understand the supports the NDIS can provide them. It gives them access to free and practical individual support to apply for and join the NDIS through the regional Assessment and Referral Teams (ART). Department of Communities, Disability Services and Seniors have small, multi-disciplinary ART who provide intensive case management to support people with disability transition to the NDIS access process, from start to finish.

As key partners in the program, QCOSS engages with and promotes the program to our networks, who help us identify people with disability who have not yet accessed the NDIS. Local organisations know their communities best, as they are already working hard to support vulnerable people. QCOSS works with local organisations, who already have the knowledge and understanding of people within their communities, to identify people with disability who may be harder to reach, or who have additional challenges accessing NDIS requirements.

If you know someone who:

  • may be eligible for supports through the NDIS?
  • might be vulnerable, isolated and needing support – especially in the current environment of COVID-19?
  • needs extra help with getting their paperwork together for an NDIS Access Request?
  • has applied to the NDIS and had their access request denied, but thinks the decision is wrong
  • needs a functional assessment for their NDIS access request, but may not have the money to do this?

Final referrals

Final referrals for the Assessment and Referral Team (ART) and Targeted Outreach Project must be submitted by Thursday, 31 March 2022.  The temporary funding provided by the Commonwealth Government to deliver these projects is coming to an end.

If you know someone who needs help to join the NDIS, you must submit a referral by Thursday, 31 March 2022. After then, ART and TOP will no longer be accepting referrals from these regions:

  • Townsville, Mackay, Isaac, Whitsunday, Hinchinbrook, Burdekin, west to Mount Isa and north to the Gulf
  • Cairns, Cassowary Coast, Tablelands, Croydon, Etheridge, Cape York and Torres Strait
  • Ipswich, Beenleigh, Logan, Redlands, Lockyer Valley, Scenic Rim, Somerset, and
  • Brisbane and Gold Coast.

Please contact 1300 363 783 or email [email protected]. You can also visit the QDN website for more information.

TOP program lead Sarah Walker

Sarah Walker

Targeted Outreach Officer (NDIS)

Email: [email protected]

2 September 2021 |Service type: