Culturally and Linguistically Diverse (CALD) communities

  • A refugee woman is looking down at her son
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We believe that every person in Queensland – regardless of where they come from, who they pray to, their gender, who they love, how or where they live – deserves the right to freely participate and have fair opportunities in society. While some people from CALD backgrounds experience success and enjoy positive outcomes, the current reality is that a significant proportion of people from CALD communities experience barriers, prejudice, discrimination and racism.

To positively advance as a state, it is important for all people in Queensland to embrace cultural and linguistic diversity. It is important we work together to improve outcomes for CALD people, especially those who experience marginalisation and disadvantage.

QCOSS’s Multicultural Policy Officer works together with key community stakeholders, multicultural organisations and our members to identify the needs and issues that affect people in Queensland from CALD backgrounds who are experiencing disadvantage resulting in social, political and economic marginalisation.

See a list of CALD publications below:

This paper briefly outlines a number of ongoing issues that a significant proportion of people from CALD backgrounds face when they try to access the services or information they require. 

Read the paper

As of 1 July 2016, ‘non-protected’ Special Category Visa (SCV) holders who meet certain residency, income and character criteria will be able to apply for permanent residency and thereafter citizenship. But what does this mean for the significant number of New Zealand residents in Australia without a clear path to permanent residency, and therefore also without access to key entitlements, such as welfare payments, the NDIS, social housing or study assistance? This scoping paper suggests a number of questions which need be considered ahead of these changes.

Read the report

This discussion paper explores the difference between interpreters and bi-cultural support workers; when they are required; the standards and considerations to be made when booking an interpreter; and what to do when a credentialed interpreter is not available. 

Read the discussion paper

The purpose of this Multicultural Issues Paper is to put forward a multicultural framework for wellbeing for children, women and families from migrant and refugee backgrounds. 

Read the paper

This annotated bibliography is a companion document to the Multicultural Issues Paper: Developing multicultural indicators of wellbeing. 

Read the publication

Australia’s justice system presents a unique and challenging environment when taking into account our significantly multicultural society. QCOSS released this paper, which presents a case for increasing awareness and understanding of cultural differences of participants in courts and tribunals. It also addresses how issues of culture and bias can be addressed through greater use of interpreters in Queensland courts and tribunals. 

Read the paper

This book assists disability service organisations and their staff to understand the unique challenges and opportunities available to people with disability from CALD and Non- English Speaking (NES) backgrounds. It ensures both organisations and people with disability who choose to access their services are well prepared for the NDIS. 

Read the book

QCOSS prepared this Issues Paper, highlighting important considerations when determining and planning resettlement of refugees in rural and regional areas. 

Read the paper

This QCOSS guide is designed to provide a framework for assessing the economic and social impact of proposed legislation and government policies, programs and budget initiatives on refugee and disadvantaged migrant communities. 

Read the guide