Retail energy market performance data

  • Australian Energy Regulator


Last updated: 10/04/2024

The data is modelled on the AER (Retail Law) Performance Reporting Procedures and Guidelines schedules, which have been split into 3 spreadsheets:

  • Schedule 2: customer numbers, switching, contracts, meter installations, tariffs
  • Schedule 3: complaints, debt (non-hardship), Centrepay, missed pay on time discounts, credit collections, payment plans, concessions, disconnections
  • Schedule 4: hardship customer numbers, hardship debt, hardship concessions, hardship payments, hardship program information, hardship assistance offered, hardship disconnections and hardship reconnections.

10 April 2024 |Service type:
Go to Top