We all want our services to be as accessible as possible, however many adults face barriers to reading and writing because the documents and forms they need to read or fill in are more complex than they need to be. 

Our focus at this meeting will be on using plain English, with president of the Australian Council of Adult Literacy, and the author of Reader Friendly Communication, Jo Medlin. Join us to find out more about using plain English as a means of inclusivity and clarity.  

The Quality Collaboration Network is a peer-led network for those involved in implementing the Human Services Quality Framework within their organisation.

It provides an opportunity to share experiences, information and resources on audit and quality matters, as well as identifying common issues across the sector to inform system updates to government. Monthly meetings offer guest speakers and discussion on a range of topics, while access to peers and experts provides a community of knowledge and experience to draw on for everyday support.

Involvement is open to quality, policy or compliance risk professionals working in community services non-government organisations in Queensland.

Date:  Wednesday, 19 July 2023

Time: 9:30am – 11:00am 

Location:  Online via Microsoft Teams