For many community sector organisations, surveys are an important way of informing service delivery design, client feedback, and evaluating their work. Surveys offer a mechanism for voices to be heard, and that’s important in our sector.  

In this meeting, Rose Ahearn will join us to talk about effective survey design and methods, and how creating surveys with intention can make all the difference to the data you can collect and impact you can measure. 

Practical resources, guides and tips will be shared in the session to improve the way community organisations can design surveys and collect high quality client feedback of programs and services. 

The Quality Collaboration Network is a peer-led network for those involved in implementing the Human Services Quality Framework within their organisation. 

It provides an opportunity to share experiences, information and resources on audit and quality matters, as well as identifying common issues across the sector to inform system updates to government. Monthly meetings offer guest speakers and discussion on a range of topics, while access to peers and experts provides a community of knowledge and experience to draw on for everyday support. 

Involvement is open to quality, policy or compliance risk professionals working in community services non-government organisations in Queensland. 

The Research and Evaluation Network provides an opportunity for collaboration and knowledge sharing in the area of research and evaluation, with the aim of more effectively utilising community sector resources to promote improved outcomes. QCOSS’ Research and Evaluation Network identifies shared challenges and emerging issues in the community services sector related to the collection and quality of useful data, and collaboratively looks at how we can use data to better understand, and improve service delivery to, vulnerable and at-risk populations. The Network meetings/webinars are open to everyone, however social service staff in research and evaluation roles are particularly encouraged to attend.