Increased cost of living is a pressure that more service users are experiencing.
Demand for support navigating financial hardship is high, and organisations who may not have typically offered financial services are finding that conversations with their clients about money are becoming, more common.
Frontline workers can strengthen their practice when approaching conversations about money by better understanding the connection between emotions, psychology and financial behaviour.
This webinar will provide a framework for facilitating safe money conversations and will explore:
introduction to trauma-informed approach to money conversations
six layers of trauma of money
window of Regulation and the skill of co-regulating during money conversations
overview of financial disorders and how they turn up in money behaviours and spending