Human Rights, Housing and Homelessness

About the project

The Human Rights Act 2019 (Qld) came into effect on 1 January 2020 and requires the consideration of an individual’s human rights in the delivery of government services. This includes public services delivered by non-government providers.

QCOSS is partnering with the Department of Communities, Housing and Digital Economy (DCHDE) and the housing and homelessness sector to highlight our commitment to human rights. The project aims to:

  • build understanding of the Act
  • increase confidence to work compatibly with the Act
  • support our sectors to use the Act for person-centred service delivery.

QCOSS is delivering a range of engagement activities to support the housing and homelessness sector to act compatibly with the Act and increase human rights literacy.

How to get involved

Discussion forum on The Deck

The Deck logo

Check out the human rights online forum on The Deck!

QCOSS is posting monthly case studies and scenarios to help you work through the impacts of service delivery decisions on individual’s human rights.

Go to The Deck Forum, scroll down to find the “Human Rights | Housing and Homelessness” subtopic, and join the discussion.

Join the discussion

Resources introducing the Act

We’ve compiled a suite of handy links and resources on the Human Rights Act 2019 (Qld) from across governmental and statutory bodies.

Access the Resources

Keep up to date with the Community of Practice

QCOSS is establishing a Community of Practice on Human Rights, Housing and Homelessness to provide the sector with an opportunity to build knowledge, share perspectives, and support best practice approaches to implementing the Human Rights Act 2019 (Qld). Participants will be able to share ideas and discuss any issues that arise during service provision or operation.

To get involved in the Community of Practice and stay up to date with events and resources please leave your details below.

Join the Community of Practice

Follow the journey of our Human Rights Champions

The potential of the Human Rights Act for the housing and homelessness sector is immense, and along with champions from the Department of Communities, Housing, and Digital Economy, we will be working with these organisations to help embed a human rights culture into their operations. We will share their journey along the way to show how it can be done.

Shelter Housing Action Cairns logo
Read about their journey
Read about their journey
Micah Projects logo
Read about their journey
Read about their journey
Aboriginal & Islander Development Recreational Women’s Association
Read about their journey

Register for an event

Access one-on-one support

Do you have a question about your obligations under the Human Rights Act 2019 (Qld) in a situation you are facing?

QCOSS and the Department of Communities, Housing and Digital Economy have established a one-on-one support line for those providing housing and homelessness services.

If you work in the sector and would like to discuss how the Act applies to your work, please complete the form at the link below to receive a ​free support call from one of our QCOSS human rights specialists.

Access support

Leave your details and stay updated on this project

Throughout 2021 we will be sending out regular information linking you into the Human Rights, Housing and Homelessness Community of Practice.

As a Community of Practice member you will be sent project resources, event invitations and regular summaries of key conversations as we unpack housing and homelessness focused human rights topics throughout the project.


QCOSS project officer Sally Faux

Sally Faux

Human Rights Project Officer

Email: [email protected]

Monica Taylor

Monica Taylor

Principal Advisor – Human Rights

Email: [email protected]

14 April 2021 |Focus area: |Location: |Cohort: ,