Electricity is an essential service that most households rely on every day for lighting, hot water, food preparation, washing, cleaning, communications and heating and cooling. It is therefore critical that electricity is affordable and accessible to all.
Following several years of rising electricity prices many Queensland households are now struggling to pay their electricity bills and a growing number are finding themselves in financial stress.
QCOSS has developed some fact sheets to help those who are facing difficulties paying their energy bills or who need information on how to reduce their energy costs. The fact sheets include tips on saving energy, what concessions and assistance are available and what to do if you can’t pay an energy bill.
Energy saving tips
A typical household has around 70 appliances in the home. Each one costs money to run, and some even cost money when they aren’t being used. This fact sheet offers some simple tips to help reduce the size of your electricity bill at the end of the quarter.
Can’t pay an energy bill
If you are having difficulties paying your energy bills there are some options available to assist in making ends meet. This fact sheet outlines ten tips including contacting your retailer, finding out what concessions are available and negotiating a payment plan.
Download the handy hints fact sheet:
Can’t pay an energy bill – handy hints brochure (PDF)
Can’t pay an energy bill – handy hints brochure (Word version)
Getting a better electricity deal
In South East Queensland, you can choose from a range of retailers offering competitive electricity deals. Shopping around could save you money on your bills. This fact sheet has tips to help you compare offers and find the plan that meets your needs and budget.
Electricity information for tenants
Managing your electricity bills can be a challenge at the best of times, but there can be additional issues to consider if you share responsibility for the bill with other people. This fact sheet may be relevant if you share rental accommodation as a co-tenant or sub-tenant of a property.
Electricity information for on-supply customers
Some people pay for their energy via a third party in what is known as an ‘on-supply’ arrangement. This fact sheet explains the protections and assistance available for on-supply customers in Queensland.
Water fact sheets
For fact sheets relating to water visit our Water fact sheets page.