QCOSS is exploring the experiences and outcomes for regional Queensland households who cannot pay their water bills due to financial hardship. In this report, we identify the hardship provisions applicable to regional water providers in Queensland, as well as the hardship support being offered in practice.
This analysis examined the experience of Queensland households during COVID-19 and how energy supports are being utilised. This was determined by analysing results of the Queensland energy consumer and COVID-19 survey commissioned by a group of Energy Charter signatories as a #BetterTogether initiative on consumers and COVID-19.
If tenants are required to comply with water restrictions it is essential that they have access to relevant information, education and support to help them manage their water consumption.
These essential service systems exist to serve the community. We provide policy makers with input into policy decisions and regulations, and we help to educate people on issues and changes.
New data analysis released by QCOSS shows the impact of COVID-19 on Queenslanders and which groups have been hardest hit by the pandemic. The [...]
