As a sector that delivers services to people who are often experiencing disadvantage and vulnerability, it is important for community organisations to know they are providing safe and appropriate services to individuals and to the community more broadly.
The community services sector is the beating heart of Queensland’s economy. We are part of the largest employer group in Queensland. On any given day almost 150,000 people go to work in our more than 10,000 charities. Our essential work is supported by more than 324,000 volunteers.
The Human Services Quality Framework (HSQF) is the Department of Seniors, Disability Services and Aboriginal and Torres Strait Islander Partnerships's (DSDSATSIP) system for [...]
Analysis of financial data from selected not-for-profit organisations for the financial years 2019, 2020 and 2021 show that Queensland’s not-for-profit sector is likely suffering from significant financial pressure.
QCOSS is exploring the experiences and outcomes for regional Queensland households who cannot pay their water bills due to financial hardship. In this report, we identify the hardship provisions applicable to regional water providers in Queensland, as well as the hardship support being offered in practice.
QCOSS endorses the Ten-Point Plan for a Fairer Queensland and those solutions presented by the Alliance of Queensland Lawyers and Advocates, noting that many of the organisations involved in developing this work are QCOSS members who work extensively with people most likely to experience discrimination.
In a year where we have all faced personal and professional challenges, the QCOSS movement has worked consistently and optimistically toward our unifying vision of equality, opportunity and wellbeing for all Queenslanders.
Understanding the characteristics, experience and perspectives of consumers is an important element of designing products and services that are fit for purpose.
All of us have a role in stepping up and speaking out to ensure that ourstate is a place of respect and equality, regardless of our ethnic, racial, religious or cultural backgrounds and beliefs.
These essential service systems exist to serve the community. We provide policy makers with input into policy decisions and regulations, and we help to educate people on issues and changes.
