Report: Incorporating the consumer voice – Delivering consumer-centric services
Understanding the characteristics, experience and perspectives of consumers is an important element of designing products and services that are fit for purpose.
Below you will find a list of all posts that have been categorised as "Focus Area: Sector building"
Test campaign 4
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Submission: Inquiry into serious vilification and hate crimes
All of us have a role in stepping up and speaking out to ensure that ourstate is a place of respect and equality, regardless of our ethnic, racial, religious or cultural backgrounds and beliefs.
Energy and water
QCOSS has carried out research and advocacy work in the energy and water sectors for many years in Queensland. We believe that energy [...]
Skilling Queenslanders for Work (SQW)
Since 2016 QCOSS has partnered with the Queensland Department of Employment, Small Business and Training to deliver webinars and workshops across the state to help community-based organisations respond effectively to funding applications for the Skilling Queenslanders for Work (SQW) initiative.
Community Action for a Multicultural Society (CAMS)
More than one million people in Queensland were born overseas and more than one in 10 speak a language other than English at [...]
WorkAbility Queensland
WorkAbility Queensland, developed by a consortium of peak bodies in collaboration with key government agencies, aims to work collaboratively with key government agencies, [...]
Community Door
Community Door is a comprehensive virtual gateway for community-managed organisations in Queensland to access key information to assist in all aspects of the operation [...]
Human Services Quality Framework (HSQF)
The Human Services Quality Framework (HSQF) is the Department of Communities, Housing and Digital Economy's system for assessing and promoting improvement in the [...]
Annual Report 2019-2020
Message from QCOSS CEO Aimee McVeigh In February this year I was absolutely delighted to take on the role of CEO of QCOSS. Mark [...]